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HCM earns Joint Commission Certification for Restore Program
Wednesday, November 6, 2013 • Posted November 7, 2013

Hill Country Memorial has been awarded Joint Commission Certification for its Total Joint Replacement program, known as Restore, by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety.

“This certification from The Joint Commission is another affirmation of the safety and quality of care we deliver to our community and our patients,” said Jayne Pope, HCM CEO. “The Restore program reflects what the HCM team does every day for every patient and family that we touch; it honors the deep dedication and longstanding commitment from our community.”

According to Mark Pelletier, CEO of The Joint Commission, the certification process is designed to help organizations continuously provide safe, high-quality care, treatment, and services. A Joint Commission surveyor was on site to rigorously review the Restore Program’s standards of care. Receiving the Joint Replacement Certification demonstrates HCM’s dedication to continuous compliance with the Joint Commission’s state-of-the-art standards specific to the needs of patients and families, including safety, quality, patient experience, and leadership.

The Restore Program is HCM’s innovative destination hip and knee replacement initiative that incorporates pre-operative group classes, personal coach training, effective pain management, and shorter hospital stays.

This certification is just one of several recent national recognitions for HCM’s orthopedic program. The hospital has also been recognized by Care Chex as #1 in Texas for Major Orthopedic surgeries and #2 in the State for Joint Replacement surgeries. Health Grades has declared that HCM is on the America’s Best 100 Hospitals list for Joint Replacement or top 5% of the Nation.

Information on Hill Country Memorial is available at

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