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Hill Country Memorial Named One of the Nation’s 100 Top Hospitals by Thomson Reuters
Wednesday, May 2, 2012 • Posted May 2, 2012

Fredericksburg, Texas – April 20, 2012 – Hill Country Memorial was recently named one of the nation’s 100 Top Hospitals® by Thomson Reuters, a leading provider of information and solutions to improve the cost and quality of healthcare.

“The top 100 hospitals are chosen from nearly 3,000 hospitals nationwide and given that none can apply for this honor, this recognition is the highest award any U.S. hospital can attain, “ said Hill Country Memorial CEO, Dr. Michael R. Williams, MD, MBA. “ We are honored, and humbled, to be recognized with this dynamic and leading group of health care providers. I am personally honored to work with such a remarkable team—from our Board of Trustees to our physicians to our Foundation to our leaders and staff—this is truly a remarkable community.

Thomson Reuters researchers evaluated 2,886 short-term, acute care, non-federal hospitals. They used public information — Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website. Hospitals do not apply, and winners do not pay to market this honor.

The Thomson Reuters 100 Top Hospitals® study evaluates performance in 10 areas: mortality; medical complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; and readmission rates for acute myocardial infarction (heart attack), heart failure, and pneumonia. The study has been conducted annually since 1993. This is the first time that Hill Country Memorial has been recognized with this honor by Thomson Reuters. This recognition follows another recent quality care ranking by CareChex® that placed Hill Country Memorial among the top 10% of all hospitals nationally in several quality care measurements, including overall hospital care.

“We take great pride in being selected as one of the handful of sole community hospitals on this list which aren’t part of a much larger health care system,” added Williams. “This honor reflects how remarkable our team’s caring spirit is and demonstrates the level of quality care we provide.”

The winning hospitals were announced in the April 16 edition of Modern Healthcare magazine.

Located in the heart of the Texas Hill Country with a reputation of delivering quality care to the eight county area it serves, Hill Country Memorial (HCM) celebrated its 41st year as a rural, acute care hospital this year. It also recently opened remarkable joint replacement program—which is quickly becoming a destination center—to meet the regional demographic and lifestyle needs of an active aging population. Hill Country Memorial is also the first hospital in the US to implement an online ratings and reviews system within its website, encouraging patients to rate their experience and help drive patient-focused improvements throughout the hospital.

“This year, the concentration of 100 Top Hospitals award winners has shifted significantly, with Texas, Florida, and California housing the most winners,” said Jean Chenoweth, senior vice president at Thomson Reuters. ”A major change in performance geographically is an encouraging indication that the bar for quality care has been raised once again.” Based on comparisons between the study winners and a peer group of similar high-volume hospitals that were not winners, we found that if all hospitals performed at the level of this year’s winners:

• More than 186,000 additional lives could be saved.

• Approximately 56,000 additional patients could be complication-free.

• More than $4.3 billion could be saved.

• The average patient stay would decrease by nearly half a day.

We based this analysis on the Medicare patients included in this study. If the same standards were applied to all inpatients, the impact would be even greater.

More information on this study and other 100 Top Hospitals research is available at

About Hill Country Memorial:Located in the heart of the Texas Hill Country with a reputation of delivering quality care to the eight county area it serves, Hill Country Memorial (HCM) is celebrating its 41st year as a rural, acute care hospital. Independent hospital auditor Press Ganey regularly reports HCM’s patient satisfaction ratings in the top 10 percent of United States hospitals and a recent Hospital Consumer Assessment of Health care Providers and Systems (HCAHPS) placed Hill Country Memorial’s quality of care in the 90th percentile of 3,798 hospitals nationwide. Hill Country Memorial’s mission is remarkable health care for our family, friends and neighbors—Always! To learn more about Hill Country Memorial visit

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