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Hill Country Memorial Receives Texas Quality Award for 2nd Straight Year
Wednesday, July 18, 2012 • Posted July 18, 2012

Fredericksburg, Texas – The Quality Texas Foundation has named Hill Country Memorial one of six achievement level recipients of its 2012 awards. The award is HCM’s second Texas Quality achievement award in a row and follows a number of recent notable awards which include a top safety score by The Leapfrog Group, a CareChex® overall hospital care ranking among the top 10% nationally and Thomson Reuters recent recognition of Hill Country Memorial as a Top 100 Hospital in the nation.

The annual Texas Quality Award is open to any organization with a well-deployed, effective and systematic approach to its organizational management, with good performance levels and trends evaluated against industry standards. Applicant organizations are scrutinized through seven criteria: leadership, strategy, customer and market focus, workforce focus, measurement and knowledge management, process management and results.

HCM Chief Strategy Officer Debbye Wallace-Dooley said HCM’s second Texas Quality Award illustrates an organization-wide commitment to being as efficient and effective as possible with the ultimate goal of providing quality care to patients and improving their outcomes.

“Winning our first Texas Quality Award helped validate the efforts of our hard-working staff who believe in our mission and are truly dedicated to being the best at what we do,” she said. “This award is even more meaningful as it proves we can not only sustain but build on our efforts to be considered one of the best hospitals in our state and nation for our level of patient care.”

Recipients of the 2012 Texas Quality Award were honored at a recent awards banquet in Frisco. Organizations that were recognized alongside HCM for the achievement level award include Baylor All Saints Medical Center, Baylor Heart and Vascular Center LLP, Fort Bend ISD, Medical Center of Lewisville, Schertz-Cibolo-Universal City ISD.

When the award was initially announced, Hill Country Memorial was recognized by the Quality Texas Foundation for its “visionary passion of continuous improvement and organizational learning” and its systematic, institutionalized approach to achieve its mission to provide ‘remarkable care for our family, friends and neighbors – Always!’”

For more information about Quality Texas, including training programs and education, visit or call the Quality Texas office at (214) 565-8550.

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